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Clinical Assessment Service Evaluation (Birmingham)

Birmingham Cross City CCG approached us in 2013 to help them report the results and the recommendations of a clinical assessment service evaluation to their stakeholders.  The stakeholders were mainly GPs, and from the CCGs previous experience, they knew this group would find any change difficult to receive. As a result the CCG wanted to ensure that the results were clearly presented so that they understood the need for change and understood how it would be beneficial for them.  It was very well received; so much so that they went on to use the model in other areas of the country.


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